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Current Vacancies

We are a leading independent travel agency specialising in long haul schedule flights and tailor-made travel services for more than 30 years.

Due to ongoing expansion, we have vacancies for:

Leisure Travel Consultants:
 
Responsibilities
• To handle all calls / correspondence pertaining to travel product information, enquiries and amendments to existing bookings and enquiries
• To be fully adverse on GDS (Global Distribution Systems) and CRS systems
• To exceed customers' expectations in terms of customer service and accurate information.
• To be able to provide information relating to company procedures, travel and tours for customers' convenience
• To handle e-payments and administration
• To work well as part of a team

Requirements
• Candidates must be fluent, well spoken and conversant in English
• Fluent in one of the second languages is preferable: Mandarin, Vietnamese, Cantonese, Thai or Korean
• Candidates with Diploma level qualification in other fields of study are encouraged to apply
• Fresh Graduates who are interested to start their career in a Retail / Call centre are also encouraged to apply - full training provided
• Minimum 1 year of working experience in the service industry or retail / call centre environment will be an added advantage
• Applicant must be willing to work on alternate weekends
• Good attention to detail and a passion for travel, are encouraged to apply - additional training will be provided 

 
To apply, send your CV to:
Jobs@emeraldglobal.co.uk
 
Vacancies 
Emerald Global Ltd
First Floor, 207 Regent St
London W1B 4ND

Full member of IATA - ATOL

No agencies please.